Shipping

  What are shipping charges? FREE US Priority Mail Shipping (typically 2 days from ship date) for orders of regularly priced items within the US. SALE items are mailed US Priority mail for a flat rate of $6 per order. For International orders, you will be...
Custom Inquiries

Custom Inquiries

Custom projects are a joy for all!   Browse my previous custom projects for inspiration, and contact me with your design ideas. Custom projects shown on this site range in cost from $300 – $6000. Custom estimates are based on materials and labor involved in...
Care and Cleaning

Care and Cleaning

  Materials:   Susan uses silver and gold that is sourced from a refinery supplying exclusively recycled metals.   Argentium Sterling Silver is alloyed with germanium, replacing some of the copper alloy in traditional sterling.  This creates a silver...

Location

Do you have a storefront? No, I have a studio in Saint Peter, MN, and am happy to welcome visitors by appointment. Please contact me to set up a time and for directions. I do have selections of my jewelry in several retail locations.  Check out the stores tab to see...

Returns and Exchanges

  All returns and exchanges must be made within 30 days of the original ship date.  Please email susan@susanpanciera.com for authorization and mailing address for return items.   Returned items should be in like-new condition.  Refunds will include retail...

Measuring ring sizes

  To determine your ring size, cut a strip of paper approximately 5mm wide by 5 inches long. Wrap the paper around your finger and using a pen, mark where the long end overlaps. Measure the marked length (in millimeters for better accuracy) with a ruler, then use...

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