by kamcl | Jul 15, 2013 | FAQ
What are shipping charges? FREE US Priority Mail Shipping (typically 2 days from ship date) for orders of regularly priced items within the US. SALE items are mailed US Priority mail for a flat rate of $6 per order. For International orders, you will be...
by kamcl | Jul 3, 2013 | FAQ
Custom projects are a joy for all! Browse my previous custom projects for inspiration, and contact me with your design ideas. Custom projects shown on this site range in cost from $300 – $6000. Custom estimates are based on materials and labor involved in...
by kamcl | Jun 3, 2013 | FAQ
Materials: Susan uses silver and gold that is sourced from a refinery supplying exclusively recycled metals. Argentium Sterling Silver is alloyed with germanium, replacing some of the copper alloy in traditional sterling. This creates a silver...
by kamcl | May 28, 2013 | FAQ
Do you have a storefront? No, I have a studio in Saint Peter, MN, and am happy to welcome visitors by appointment. Please contact me to set up a time and for directions. I do have selections of my jewelry in several retail locations. Â Check out the stores tab to see...
by kamcl | May 3, 2013 | FAQ
All returns and exchanges must be made within 30 days of the original ship date. Please email susan@susanpanciera.com for authorization and mailing address for return items. Returned items should be in like-new condition. Refunds will include retail...
by kamcl | Apr 19, 2013 | FAQ
To determine your ring size, cut a strip of paper approximately 5mm wide by 5 inches long. Wrap the paper around your finger and using a pen, mark where the long end overlaps. Measure the marked length (in millimeters for better accuracy) with a ruler, then use...
